Tom Harrison's Resume (PDF)

Tom Harrison
Monte Sereno, California
408 472 9614
tomicles@gmail.com
Linkedin
 
Marketing
Google Adwords
Google Analytics
Social Networks
Corporate Blogging
Salesforce
SEO
 
Operating Systems
VMWare ESX 3.5
Windows XP
Server 2003
Server 2008
Mac OS X
OS X Server
Linux
Solaris
Cisco IOS
 
Infrastructure
Active Directory
Exchange
Sharepoint
Apache
MySQL
 
Network Technologies
TCP/IP & UDP
WAN Technologies
Wireless LANs
VPNs, IPsec
Load Balancing
Routing
DNS
SMTP
DHCP
SNMP
NAT
VLANs
VOIP
 
Storage Technologies
RAID Systems
SAN
NAS
iSCSI
NFS
CIFS

OBJECTIVE

I am looking to leverage my engineering and/or Internet marketing skills in a part time or contract position. I have a strong technical background, exceptional troubleshooting skills and the ability to effectively communicate ideas and solutions to everyone from the customer to the CEO.

WORK EXPERIENCE

Systems Engineer
6/2008 - 2/2009 Abrevity Inc., Cupertino, CA (Enterprise Data Classification Software)
  • Responsible for Adwords campaign management, Search Engine Optimization, Google Jumpstart Program.
  • Emulated customer environments and storage systems for testing and product development.
  • Mastered concepts and products in the industry that surrounds unstructured data and data classification.
  • Implemented multi site infrastructure for Microsoft networking services with VPN access via VMWare ESX 3.5. Supported corporate users network access.
  • Excelled in a high-paced startup environment where wearing many "hats" was required.

IT Contractor
8/2005 – 6/2008 Tom Harrison Consulting, Los Gatos, CA

  • Served as both primary and backup IT professional for several small companies.
  • Provided Windows desktop and server management, Active Directory, Exchange, end-user support, Linux administration, OS X administration, Firewalls, WANs, Wireless LANs, VPN Technologies and more.
  • Responsible for datacenter build out and maintenance, web hosting, off-site server management, and network availability, monitoring and notification systems.
  • Considerable on-site client interaction and thorough IT system documentation with Visio.
Sr. Network Technician
11/2004 - 8/2005 The GDR Group, Campbell, CA (IT Contracting)
  • Single point of contact for clients all over the SF Bay Area.
  • Maintained Microsoft Exchange, Windows Servers and Desktops, Firewalls and Internet connectivity.
  • Planned and implemented projects for SMB clients needing new equipment, data migration, system upgrades, location moves and any other IT related tasks
NOC Engineer, Instructor
6/2004 - 8/2004 Terracom S.A.R.L., Kigali, Rwanda, Africa (Internship at Rwandan Internet Provider)
  • Worked at Terracom and government offices to help improve local network infrastructure and security.
  • VoIP, Video Streaming, Internet Caching, Wireless Broadband, PON Fiber Access, Satellite Internet.
Branch Manager
2/2001 - 9/2002 DSL Designs, Los Gatos, CA (Internet Service Provider)
  • Managed servers, routers, infrastructure upgrades and the customer support department.

Contracted Network Engineer
9/1999 - 1/2008 Cybermanor LLC, Los Gatos, CA (High End Digital Homes)

  • Planned and installed advanced home networks for key clients. Point of contact for maintenance.
  • Built and maintained client relationships via telephone, e-mail, and within their homes.

EDUCATION

5/2008 San Jose State University, San Jose, CA

  • Bachelor's Degree in Business Administration, concentration in Marketing.
  • My electives included coursework in data mining and Internet marketing.

Excellent references are available upon request.